Hello There Pinewood!

We hope that everyone had a safe and happy holiday season – time to start making progress on those New Year’s Resolutions!

Here at the Sanitary District, we’ve been busy clearing slippery, sloping driveways of iced over snow, helping folks out with sewer back-up troubles, and staying busy helping out some fellow Northern Arizona sewers with their own hiccups.

Here is some news from the office staff here at the District: the accounts receivable staff has noticed that many of our customers who use their bank Bill Pay services are paying more than what their bill actually is every month. Also, some customers are not putting the correct service ID on their payments-this needs to be correct for proper crediting of your account. If you are unsure of what the current monthly bill amount is for your property, please contact us and ask for our Office Manager at 928.286.9166.

For those of you that are part time residents and may not have been up in the Pinewood area recently, you’ll be happy to know that both lanes of I-17, North and South, are open now for the winter. Construction crews have mostly packed up and are now doing minimal work during the cold season. Construction on the south bound side will probably beginning near the start of spring.

If you have a driveway that you are interested in having us clear, please keep in mind that freshly fallen snow is much easier to clear than snow that has turned to a skating rink. It would be most beneficial for homeowners/residents to contact us about snow removal as soon as it stops snowing and even more helpful to let us come check out your driveway before any snow has fallen. Unfortunately, the iciness of a driveway may end up costing you more for our labor and use of heavy equipment to break up the ice. So please be proactive!

After experiencing several customer backups this past month, we find it necessary to again remind you to inspect your backflow valves at the end of the season and prior to the start of your stay at your home here in the park. If your backflow valve should fail, and we are doing sewer cleaning near your home, a sewer backup could occur. This is not a fun situation, but is inevitable if your backflow valve is not in proper working condition.

For any of you that have had repairs of sewer lines or lateral lines recently, please rest assured that we will be back as soon as weather permits to remake your property to be as beautiful as it was before we started. We apologize for any delay.

Thanks for reading,

Your trusty sewer staff,

James T. Wilson                                 Leah Powell

Pinewood Sanitary District                Assistant District Manager

District Manager